The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I would be happy to include a hand written note card with your gift. Send me a message to let me know!
All of my dyes can be washed with your other laundry items. Darks with darks and lights with lights. I use a special process that involves an extra step (and an extra 12 hours processing) that ensures my items to be COLORFAST. If your item is made of Rayon or other delicate fabric you may want to use a lingerie bag, or hand wash, dry flat, etc. This would be more for retaining shape rather than any issue with the colors bleeding.
I want all of my customers to be 100% satisfied with their purchase. If for some reason you are not, please contact me right away. I'd be happy to chat with you and come up with a solution! :)